Customer support

Helpful answers that keep work moving.

Whether you need guidance, help with a product or want to discuss your setup, our support process begins with understanding the issue clearly.

Product help

Using your software

Ask about workflows, roles, reporting, backups and day-to-day product use.

Request assistance →

Setup

Getting started

Discuss product configuration, team access, data preparation and rollout planning.

Plan your setup →

Sales

Choosing a product

Tell us what your business needs and we’ll guide you toward the right next step.

Explore products →

Frequently Asked Questions

Have questions? We've got clear answers.

How do I activate my software license for Jazzy Mobile ERP?

Start with the secure local Free plan or choose Standard (PKR 2,499), Professional (PKR 3,499) or Premium (PKR 4,999) per month. Until an online gateway is enabled, BR Soft verifies the payment reference before activating paid features.

Can I pay online by card or payment gateway?

Can I use Jazzy Mobile ERP offline without internet?

What is the 7-day money-back guarantee policy?

How are data backups handled and is my shop ledger secure?

Do you offer custom module development for Master Solar ERP or larger businesses?

Support contact details

Phone / WhatsApp: +92 3014310914

Address: Khalid Town Mugal Park, Sattar Masjid wali gali near Taj company saggiyan rd, Lahore, Punjab, Pakistan

Hours: Monday - Saturday: 9:00 AM - 7:00 PM PKT

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